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Content Complaints, Takedown & Appeals Policy

Effective Date: 14/11/2026
Last Updated: 14/11/2026

Shemalelisting.com ("we," "us," or "our") is committed to maintaining a safe, lawful, and consensual platform. This policy outlines how any individual may report illegal, non-consensual, or policy-violating content, and how content creators may appeal moderation decisions. (Note: For copyright infringement claims, please refer to our separate DMCA Copyright Policy .)

1. Reporting Content (Complaints Process)

Any person—whether a registered user or a member of the public—may submit a complaint regarding content hosted on Shemalelisting.com.

A. How to Submit a Complaint

You do not need an account to file a report. Complaints can be submitted through compliance Email: [email protected]

B. Required Information

To allow our Trust & Safety team to act quickly, your complaint must include:

  1. Exact URL(s): The direct web link(s) to the specific content in question.
  2. Reason for Complaint: The specific violation (e.g., Non-Consensual Intimate Imagery, Underage Depiction/CSAM, Impersonation, Harassment, or Terms of Service violation).
  3. Description: A brief explanation of why the content violates our policies or applicable law.
  4. Contact Information: A valid email address where we can reach you regarding the outcome of our review.
  5. Good-Faith Declaration: A statement confirming that the information provided in your complaint is accurate and submitted in good faith.

C. Review Timeline & Immediate Quarantine

  • Immediate Quarantine: Upon receiving a complaint alleging non-consensual content, illegal material, or depiction of a minor, Shemalelisting.com will immediately disable public access to the reported content pending investigation.
  • 7-Business-Day Resolution: Our Trust & Safety team will review the complaint, evaluate any associated consent or identity records, and issue a final written decision to the complainant within seven (7) business days of receipt.
  • Permanent Removal & Hash Blocking: If a violation is confirmed, the content will be permanently deleted, the uploader's account may be terminated, and the file's digital hash will be added to our internal blocklist to prevent re-uploads.

2. Creator Content Appeals Process

If Shemalelisting.com removes your content, restricts its visibility, or suspends your account, you have the right to challenge the decision.

A. Notice of Moderation Action

Whenever we take action against your content or account, we will send a written Statement of Reasons to your registered email address and creator dashboard. This notice will specify:
  • The exact rule in our Terms of Service or the specific law violated.
  • The facts and circumstances relied upon to make the decision.
  • Whether automated tools were used in detecting or deciding the action.

B. How to Submit an Appeal

You may submit an appeal within six (6) months of receiving the moderation notice by Emailing [email protected] with your Account Username, the Content URL or Reference ID, and the reason you believe the decision was made in error.

C. Supporting Documentation

When submitting an appeal, you may attach supporting evidence for our team to review, including:

  • Government-issued photo identification for all depicted individuals.
  • Signed model releases and co-performer consent forms (including 18 U.S.C. § 2257 compliance records).
  • Proof of ownership, licensing, or authorization to publish the material.
  • Written context clarifying why the content complies with our guidelines.

D. Human Review & Final Decision

  • Independent Human Review: All appeals are reviewed by a trained human moderator who was not involved in the original removal decision. All appeals are reviewed by a trained human moderator who was not involved in the original removal decision.
  • Outcome Notification: We will complete our review and notify you in writing within seven (7) business days of receiving your appeal.
  • Restoration: If your appeal is successful, the content will be promptly restored and any account strikes associated with the action will be removed.

3. External Dispute Resolution & Law Enforcement

  • Out-of-Court Dispute Settlement (EU Users): If you are located in the European Union and disagree with the outcome of an internal appeal, you have the right under the EU Digital Services Act (DSA) to refer the dispute to a certified independent out-of-court dispute settlement body.
  • Zero Tolerance for CSAM: Shemalelisting.com maintains a strict zero-tolerance policy toward Child Sexual Abuse Material (CSAM). Any suspected CSAM is immediately removed, preserved, and reported to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement authorities.
  • Legal & Regulatory Inquiries: Law enforcement agencies and regulatory authorities may contact our legal compliance team directly at [email protected].
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